Mackenzie serves as EBFLG’s client hospitality coordinator, a role in which she is responsible for fostering strong client relationships.
With a background in community mental health, criminal justice, and the funeral industry, Mackenzie brings a unique perspective to her work, focusing on improving efficiency and client outcomes.
Mackenzie is deeply committed to building both team and client morale. She consistently creates new resource materials for internal teams and clients, ensuring everyone has the tools they need for success. Her approach fosters a positive environment, making collaboration and communication smoother for staff and clients alike.
Outside work, Mackenzie enjoys traveling, reading, crafting, and thrifting. She also loves attending local community events with her daughter and volunteering with her certified therapy dog, Zuko.